Through Paul's commitment to learn the needs of his customers - he understands the difficult time leaders have linking together sustained improvement.  Through his process he's put together a logical approach that won't overwhelm small and medium size companies

• Management System Basics
  A process focused approach works by breaking apart and understanding all the business processes and then breaking down artificial barriers within companies, often created by functional silos, thereby encouraging communication and better teamwork.

• Metrics
  The key to success is the ability to identify the right metrics to drive the business and the critical processes of the business. Many companies only look at results measures, such as return on net assets.
  
  
• Setting Aggressive Goals
  The Organization needs to know the current level of performance of their process and the future performance objective in order to measure progress.
  
  
• Involvement and learning
  Every time an order is shipped there is in fact an opportunity to learn.  These are called “cycles of learning”. 
  
  
• Remove Barriers and roadblocks
  When examining a baseline map for improvement opportunities     such as cycle time reduction, first pass yield improvement, cost reduction, etc., ...
  
  
• Link Driving actions to “results”
  An organization focused on traditional “results” moves too slow to improve their business.
  
  
• Control and Manage “actions in process”
  As a leader, you want to see success and you want to see it soon.  In many regards business leaders often jump to quick to a solution only to find out often they have solved the wrong problem.